Fixing identity for an expansive world be assured of who people are, wherever they are
Xydus are an identity solution provider and platform. Their platform enables organisations to enrol and reuse individual identities across the enterprise, ensuring seamless and efficient identity management.
Revolutionising identity management and partner collaboration
Streamlining video creation and app demos
Xydus is a UK based company that offers solutions on for various applications, including enterprise identity and access management, financial services regulation compliance, and healthcare records access. We partnered with Xydus to deliver a channel partner portal that allows partners to generate videos in minutes and create personalised mobile app demos.
The challenge
Streamlining Xydus’s video creation process
Xydus’s existing process for creating personalised videos such as videos and mobile app demos was time-consuming and technical, making it difficult for partners to quickly generate engaging content. Xydus needed a solution to streamline this process.
Empowering partners
Gaining insight into Xydus’s needs
We collaborated with Xydus to fully understand the challenges their partners were facing. By an in-depth discovery phase and several workshops and discussions, we identified their key pain points including the complexity and time required to create personalised videos. This foundation allowed us to design a solution that simplified the process ensuring a seamless user experience.
The solution
Generating videos in minutes
We developed a custom channel partner portal that allows partners to generate videos in minutes and easily create personalised mobile app demos easily.
Building for the future
Supporting ongoing growth
As well as focusing on delivering an easy portal, our collaboration with Xydus also involved a strong focus on long-term scalability. We ensured that the design and functionality of the platform could grow with Xydus’s evolving needs, allowing them to adapt as their business expands.
Designing for simplicity and efficiency
Creating a user-friendly portal
We designed the portal to be user-friendly, removing technical barriers and enabling partners to product content on demand.
The results
Self-service solutions
By providing these easy solution which partners are able to complete themselves, Xydus has enhanced customer satisfaction and support. This helps drive business growth and offer a collaborative experience to partners supporting them with valuable resources.
The results
Creating faster turnarounds
Partners can now create helpful resources such as videos and app demos quickly saving time and money. This has massively increased efficiency. The portal has also enhanced engagement allowing partners to personalise their content and strengthening relationships. Furthermore, the new portal has reduced the reliance on technical teams and enabled faster turnarounds.
Conclusion
Empowering partners for growth and efficiency
This solution has not only enhanced partner engagement and satisfaction but contributed to business growth by providing partners with valuable content for their sales and marketing teams. The platform empowers partners and fosters a more collaborative and efficient partnership.
